Terms and Conditions and 
Policies


Who we are:

This is a writing services Website (defined as Product here and after). Our service ensures Product delivery to the Customer on condition that the Order is fully paid and all requirements for the Order are provided.

Note: By using this Website, placing an order or through other means, or checking the Terms and Conditions box, the Customer agrees to the Terms and Conditions given on this page

Important notions:

‘Agreement’ refers to these Terms and Conditions.

‘Company,’ ‘Service,’ and ‘We’ mean the entity that offers independent writing and research services to Customers as defined in this Agreement.

‘Writer’ is the person who has agreed to work with the Company freelance to provide research and writing services under the Company’s terms.

‘Customer’ is the person who places an Order with the Company to obtain the Product according to their requirements and governed by the Terms and Conditions in this Agreement.

‘Order’ is an electronic request of a paid service from the Customer for a particular Product and service.

‘Order Status’ defines Order progress at a particular stage.

‘Product’ is a document in an electronic format that is the final result of Order completion.

‘Product Revision’ is an edited version of the original Product initialized by the Customer.

‘Support Team is part of the Company’s organizational structure with the mission to assist and coordinate the Order process.

‘Quality Assurance Department’ signifies the part of the Company’s organizational structure with the mission to guard and evaluate the quality of Products and services provided.

‘Messaging System’ is an interactive feature that ensures communication between the Customer and Support/Writer.

‘Verification Process’ is a procedure that requires from Customers to confirm their billing identity to prevent fraud.

‘Store Credit’ is a money account of the Customer within the Company.

  1. Nature of Product and Terms of Usage

1.1. The Company offers a writing service completed by outsourcing freelance experts. Everything provided by the Company is intended for research/reference purposes only. The Company is not responsible for the Customer’s grades or any other failure in using this product.

  1. Order Process

2.1. Placing an Order.

When filling in an Order form, the Customer should provide a valid email address and a correct phone number where the Customer can be reached. The Company shall not be responsible for Order delays or other quality issues if they cannot be resolved due to the incorrect contact data.

2.2. Instructions.

Because the Company works based on the Customer’s instructions, these instructions must be clear and precise. If the instructions are unclear and additional instructions are needed to complete the Order, the Customer should provide the necessary instructions as soon as possible.

 The Customer is advised that once the Order is completed, any revision request must only be based on the initial requirements and description of the original Order. Any changes from the initial instructions will be considered “editing,” an additional service to be charged differently.

2.3. Sources.

The Writer can use any relevant source to complete the requested assignment – books, journals, newspapers, interviews, online publications, etc. unless the Customer mentions some particular sources to be used or others to be ignored.

48 hours – 10 days: Instructions and all sources must be received within the first 8 hours.

12 hours – 24 hours: Instructions and all sources must be received within the first 1 hour.

12 hours – or less: Instructions and all sources must be received within the first 20 minutes.

2.4. Matching of the Academic Level.

The Customer’s responsible for choosing the correct academic level that best fits the required assignment when making the Order. If the Customer has made an error while placing an Order, then the Customer must contact the Support Team immediately for assistance.

2.5. Checking the Messaging System.

The Messaging System is an easy and convenient way to communicate. The Customer should check messages for updates from the Support Team or the Writer. The Customer should promptly address any questions or concerns or give additional instructions using this interactive feature.

2.6. Incorrect Order Placement.

 The Company reserves the right not to process or to resubmit the Customer’s Order if the details indicated are inconsistent with or do not match the Order’s original description. See 3.1. for more detailed information.

2.7. Tracking Order Progress.

The Customer is highly encouraged to stay in touch with the Support Team/Writer and to monitor Order Progress through the Customer’s account on the website. Possible statuses of the Order are:

Awaiting payment – albeit the Order is registered within the Company’s system, the Customer should proceed with the payment for the Company to start working on it.

Research has started – The order is successfully paid, and our Researchers are preparing the materials for the Writer.

Work in progress – the Writer is working on your Order

Completed – The Product has been uploaded for the Customer’s review. The Customer is welcome to download it from their account on the website.

Returned for revision – The writer is revising the Product according to Customer’s instructions.

Hold – the Order has been put on hold by the Support Team, and the Writer has temporarily stopped working on it. The Customer is advised to visit the Messaging board on the personal profile for detailed information or to contact the Support Team.

Cancelled – the Order is cancelled.

2.8. Client can request a draft from the Writer; however, the Company does not guarantee a draft if Order’s urgency is 3-48 hours.

2.9. Preferred Writer.

When placing an Order, the Customer can indicate a preferred Writer to be assigned to an Order. The Company reserves the right to decline the preferred Writer’s request based on Writer’s history, recent quality, and lateness issues that might jeopardize Order completion.

  1. Prices and Payment

3.1. The Company cannot begin working on the Customer’s Order until the Customer has paid for the entire Product(s) and service(s). If the Customer is notified that additional payment must be issued on the Order, the Customer has to process it as soon as possible.

3.2. Prices are as specified on the Website; however, the Company reserves the right to adjust prices in its sole discretion due to increases in costs, the increase or imposition of any tax, duty, or another levy, and any variation in exchange rates or other errors. Prices for the Products are exclusive of taxes and international fees that the Customer shall pay.

3.3. The Company is not responsible for any fraudulent activity. The customer is responsible for Unauthorized transactions made through the website, including but not limited to the Customer’s account credentials safety and credit card or debit card security.

3.4 Depending on your Order type, urgency, and quality level, your payments can be sent to different billing companies.

3.5. Discounts. The Customer must be precise and attentive when filling in the Order form. A discount code can’t be applied to an Order after the Order has been paid. The Company is not obliged to provide a replacement or compensation in case of a code not being used while placing an Order.

  1. Delivery/Downloading Policy

4.1. The deadline dates the Customer chooses when placing the Order (whether provided on the Website, in an Order confirmation, or elsewhere) are estimates only but not a guarantee that the Product will be delivered by a given date. Company reserves the right to deliver the Product with a delay if Customer was notified and had no objection to it.

4.2. In case the Customer receives the Product and requests Revision after the initial deadline, no refund is issued to the Customer. The deadline estimates are set to initial Product delivery only. The free revision is executed without compensation for deadline estimates change.

4.3. In case of timely delivery of the Product, the Company will not be responsible for the failure of the Customer to download the Product. The Customer will still be billed for the service rendered; no refund is guaranteed to pay the Writer for the work done.

  1. Verification Process

5.1. Protecting the billing information of the Customers and eliminating fraud is a priority that the Company takes seriously. The Company is obliged by authorities, merchant providers, and banks to protect the credit card holders who purchase from it.

  1. Termination

6.1. The Company reserves the right to cancel any paid Order at its determination or decision in case there is a lack of cooperation/communication from the Customer’s side that affects Order completion or a suspicion by the Company that the Customer is engaged in fraudulent activity.

  1. Plagiarism Policy.

7.1. The Client can add the Plagiarism Report service to the Order for an additional price. If ordered, the Company is to provide a copy of the plagiarism report for the Product delivered. The Company is not obliged to provide a copy of the plagiarism report for each Product Revision if such occurs.

  1. Promotional Materials

8.1. The Company reserves the right to contact the Customers by email regarding new services, discounts, special offers, and any other information that the Company may deem proper for the Customers.

  1. Waiver of Breach

9.1. No waiver by the Company of any breach of this Agreement by the Customer shall be held to be a waiver of any other or subsequent breach. All remedies afforded in this Agreement shall be taken and construed as cumulative, in addition to every other remedy provided herein or by law.

  1. Amendments

10.1. The Company reserves the right to modify, amend, revise, or change any Agreement provisions. The Customer expressly agrees to be bound by any subsequent modification, amendment, revision, or changes as contemplated herein by the continued rendition of services by the Company

  1. Entire Agreement

13.1. This Agreement contains the entire stipulations between the Customer and the Company, and no statements, promises, or inducements made by either party or agent of either party that are inconsistent herein shall be valid or binding unless expressly authorized under this Agreement.